Category Archives: Social

EXPANDING SERVICES AND INFRASTRUCTURE

EXPANDING SERVICES AND INFRASTRUCTURE Currently, our hospitals have a total combination of 407  beds. We target to increase the number of beds to 1,000  by 2022 via either the construction of new hospitals or  acquisition. Plans are also underway to enhance our existing healthcare facilities to include Cardiac Care, Eye Centre and  Tertiary Care. We…
Read more

PHILANTHROPY TOWARDS BETTER PUBLIC HEALTH

PHILANTHROPY TOWARDS BETTER PUBLIC HEALTH TDM contributes 2% of its consolidated annual net profit  after taxation, minority interest and dividend payments to  approved organisations in Terengganu that support social  causes, sports and economic development. A free community-based health screening programme has  been designed to identify and educate individuals on the  increased risk of chronic diseases.…
Read more

NON-COMPLIANCE WITH LAW & REGULATIONS

NON-COMPLIANCE WITH LAW & REGULATIONS Malaysian laws and regulations have strict policies and  impose heavy penalties on business operations which  are non-complaint. Having a complete and through  understanding of compliance is crucial to protecting  our businesses. We understand that non-compliance  may have serious consequences which may result in  back-to-back implications on our suppliers, customers,  smallholders…
Read more

EFFICIENT SUPPLY CHAIN MANAGEMENT

EFFICIENT SUPPLY CHAIN MANAGEMENT We strive to form and develop long-term relationships with  our doctors, other healthcare professionals and vendors.  The doctors and physicians at our hospitals benefit from  the use of our best-in-class medical equipment and  are supported by professional, dedicated employees.  This creates a culture of connection where engaged  employees leads to a…
Read more

COMPLAINTS AND GRIEVANCE MANAGEMENT (2)

COMPLAINTS AND GRIEVANCE MANAGEMENT We understand the complexity of handling healthcare complaints. It requires time and commitment when individuals may be feeling vulnerable. Investing time and getting it right can help resolve issues quickly and avoid escalation. Personnel at all our hospitals are equipped to handle complaints efficiently and expeditiously. COMPLAINTS AND GRIEVANCE PROCESS Objective:…
Read more