STAKEHOLDER ENGAGEMENT

In line with the Sustainability Policy of “People, Planet &  Profit”, TDM continues to select and adopt an open and  proactive approach in engaging with relevant stakeholders.

Over the years, the Group has benefited from the  activities with various key stakeholders and many of those engagement activities have led to constructive  collaborations and partnerships.

The key stakeholders identified are those groups that have  significant impacts or are influenced by the Group’s business activities. The Group engages with key stakeholders through  various platforms or channels at certain intervals throughout  the year.

During the engagement process in 2018, we collected  information and feedback to better understand and  improve the management of the potential risks and material  issues concerning the Group’s activities. The table below  summarises the engagement process and the topics of  discussion with the various key stakeholder groups.

rspoRoundtable on Sustainable Palm Oil (RSPO)

All of TDM Berhad’s plantations and mills in Malaysia are 100% RSPO certified since 2013.

The RSPO promotes the growth and use of sustainable oil palm through credible global standards and  engagements with stakeholders. The RSPO Standards help to minimise the negative impacts of palm oil  cultivation on the environment and communities in palm oil producing regions.

The authorised Certification Body (CB), BSI Malaysia, conducts an annual surveillance audit where the  certification is renewed after five years.

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Capture bbMalaysian Sustainable Palm Oil (MSPO)

Every Malaysian planter is required to be MSPO certified by the end of 2019. TDM stands as the first  Malaysian Government-Linked Company to be 100% MSPO certified. All of TDM Berhad’s estates and mills  in Malaysia were MSPO certified in 2017.

MSPO was developed by the Malaysian Palm Oil Certification Council (MPOCC) with representatives from  various palm oil interest groups. The MSPO Standards have seven principles forming the requirements of a  management system framework, based on three pillars of sustainability. It also addresses good agriculture  practices which are essential for sustainable agriculture, producing high-quality products while enhancing  productivity through yield optimisation.

BSI Malaysia conducts an annual surveillance audit where the certification is renewed after five years.

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capISO 9001:2015

The Group received the first ISO 9001:2008 Quality Management Systems certification for its Healthcare  Division in 2012. Today, all hospitals under the Group have revised and upgraded to ISO 9001:2015  certification. All hospitals undergo an annual audit to certify the Management System in compliance with  the requirements.

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