Survey responses from both sets of participants (stakeholders/Board and management) were collated and averaged to produce respective scores for each materiality matter.
No consideration or weightage was given to the number of responses from each stakeholder group in calculating the average score. Despite this limitation, this exercise does not need to be empirical and is merely used as a guide to determine the most material matters to the stakeholders and TDM.
Using these average scores, we then plotted the importance to stakeholders (represented by the y-axis) of each materiality matter against its relevance to the Group (represented by the x-axis) using a Materiality Matrix, which is a method to achieve balance between the concerns of stakeholders and priorities of the Group.